KEENON DINERBOT T10

KEENON is the company most readers have never heard of and most restaurants in Asia have already met: founded in Shanghai in 2010, it holds the top position in global commercial service-robot shipments according to IDC, with more than 100,000 units delivered across over 600 cities. The DINERBOT T10, shown in Japan in September 2023 and rolled out across Asian hospitality markets that winter, is its flagship food-running machine. What separates it from a cart on wheels is the tray logic. Four open trays carry up to 40 kg in total, each with plate-recognition sensors so the robot knows when a dish has been lifted off and can move on to the next table by itself, rather than waiting for a staff member to press a button. Navigation is lidar plus visual SLAM, backed by five stereo vision modules and four RGB cameras giving roughly 300 degrees of obstacle detection, and the chassis is narrow enough to pass a 59 cm gap - the number that decides whether a serving robot works in a real restaurant or only in a showroom aisle. It integrates with lifts and automatic doors, so a hotel can run it across floors. The second screen is the commercial argument. Besides an 11.6-inch touch panel for staff, the T10 carries a 23.8-inch display down its front that plays the venue's own advertising while it works, which is how the vendor frames the payback: the robot sells while it serves. Western resellers quote around 13,500 dollars to buy or roughly 540 dollars a month as robotics-as-a-service, on a battery good for six to eight hours and a five-hour charge. Those price and runtime figures come from distributor listings; KEENON's own product pages describe features and publish no specification table.

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